Program Learning Outcomes

  1. Has basic knowledge of concepts, facts and principles related to civil aviation.
  2. Has knowledge about legal regulations, professional standards and practices in civil aviation.
  3. Explains the flight processes and the flow of operations using the basic concepts of aviation.
  4. Defines basic technical information about aircraft, differences between aircraft, and different technical equipment used in aircraft.
  5. Has awareness about the importance and detailed implementation of flight safety and other technical procedures.
  6. Has the necessary skills for the use of cabin equipment.
  7. Knows and actively manages the processes of professional emergency operation.
  8. Knows first aid applications, identifies the situation and provides the necessary assistance using appropriate intervention methods.
  9. Aware of the importance of cabin services in terms of ensuring passenger/customer satisfaction and providing service in line with the objectives of the institution.
  10. Knows and applies in-cabin service applications.
  11. By defining passenger behaviors, he/she can choose the appropriate behavior and use effective communication techniques.
  12. Has the ability to do business as a team.
  13. Has the ability to communicate in a foreign language.
  14. Has the ability to communicate effectively with people from different cultures.