- Has basic knowledge of concepts, facts and principles related to civil aviation.
- Has knowledge about legal regulations, professional standards and practices in civil aviation.
- Explains the flight processes and the flow of operations using the basic concepts of aviation.
- Defines basic technical information about aircraft, differences between aircraft, and different technical equipment used in aircraft.
- Has awareness about the importance and detailed implementation of flight safety and other technical procedures.
- Has the necessary skills for the use of cabin equipment.
- Knows and actively manages the processes of professional emergency operation.
- Knows first aid applications, identifies the situation and provides the necessary assistance using appropriate intervention methods.
- Aware of the importance of cabin services in terms of ensuring passenger/customer satisfaction and providing service in line with the objectives of the institution.
- Knows and applies in-cabin service applications.
- By defining passenger behaviors, he/she can choose the appropriate behavior and use effective communication techniques.
- Has the ability to do business as a team.
- Has the ability to communicate in a foreign language.
- Has the ability to communicate effectively with people from different cultures.